Privacy Policy

This Privacy Policy explains how Prosivra Systems Inc ("we", "us", or "our"), the company behind ReviewsTriumph, collects, uses, and protects information when you use our review management service. By using ReviewsTriumph, you agree to the practices described here.

We may collect the following types of information:

• Account information such as your name, business name, email address, and phone number.
• Customer contact details you provide for sending review requests, such as names, phone numbers, and email addresses.
• Messages and content related to review requests, follow-ups, and replies.
• Usage and activity data, including when requests are sent and when reviews are received.
• Technical information such as browser type and device information.

We use the information we collect to:

• Operate, maintain, and improve the review management service.
• Send review requests and follow-ups on your behalf.
• Help you track review activity and respond to reviews.
• Provide onboarding and customer support.
• Process payments through our payment provider.
• Comply with legal obligations.

ReviewsTriumph may send text messages to your customers on your behalf to request reviews and send follow-up reminders. Standard messaging rates may apply. Message frequency depends on the timing you choose for your review requests and follow-ups. You are responsible for ensuring you have permission to contact the customers whose information you provide. To stop receiving text messages, reply STOP to any message. For help, reply HELP or contact us using the details below.

Payments are processed through Stripe, our third-party payment provider. We do not store full card details on our servers. Stripe handles payment information in accordance with its own privacy and security standards.

We do not sell your personal information. We may share information with service providers who help us operate the service, such as payment processors and messaging providers, only as necessary to provide the service. We may also disclose information when required by law.

We retain your information for as long as your account is active and as needed to provide the service. We may retain certain information after account closure to comply with legal obligations or resolve disputes.

You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. We will respond in accordance with applicable law.

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above.

If you have questions about this Privacy Policy, contact us: